| |
24-hour
Self-service
|
Manned
Service*
|
| Banking
Services |
| Account Balance Enquiry |
|
|
| Transaction Enquiry |
|
|
| Fund Transfer |
 (HK$)
|
 (same
currency)
|
| Statement Copy Request |
|
|
| Cheque Book Request |
|
|
| Stop Cheque Payment |
|
|
| PhoneBanking (TIN) / E-Banking (PIN)
Password Application |
|
|
| Change of Telephone Identification
Number |
|
|
| Add / Delete Account from PhoneBanking
/ E-Banking / ATM Card |
|
|
| Personal Information Update |
|
|
| Foreign Currency Exchange Rate Enquiry |
|
|
| Deposit Interest
Rate Enquiry |
|
|
| Change of Time Deposit Instruction |
 (HK$) |
|
| HKD Time Deposit Placement1 |
|
|
| Cheque Status Enquiry |
|
|
| Personal Loan Services |
Account Related Services
- Account Balance Enquiry
- Latest 3-month Statement Copy Request |
|
|
| Personal Loan Application |
|
|
| Application Status Enquiry |
|
|
Confirm receipt of New Card
|
|
|
| Obtain Product or Service Information |
|
|
| Report Card Lost (24 hours) |
|
|
| Credit Card Services |
Account Related Services
- Account Balance Enquiry
- Latest 3-month Statement Copy Request
|
|
|
| Application Status Enquiry |
|
|
| Confirm receipt of New Card |
|
|
| Credit Card Related Service Application |
|
|
| Report Card Lost (24 hours) |
|
|
| Obtain Product or Service Information |
|
|