Data Center Manager, Infrastructure, Information Technology

• Provide technical management of a data center operation and ensure the agreed service levels are met with all relevant procedures
• Manage both 7x24 operation team and production control team to provide overall data center and quality control service
• Manage projects of production control team supporting products, such as job scheduler, data backup solution, system proactive monitoring solution … etc.
• Manage and organize regular DR drill exercise and prepare drill report for management reporting
• Ensure effective and efficient management of day to day data center operation
• Plan, direct and coordinate all data center related activities and oversee, approve all implementation
• Drive the improvement of processes and procedures on a continuous basis
• Act as the subject matter expert across all technical aspects within the scope of role
• Ensure all privilege IDs usage to access the production system by data center teammates in compliance
• Define operational KPIs and metrics
• Manage and improve the workflows and throughput for data center operations
• Perform vendor management process to all vendors providing services and supplies to data center
• Provide guidance and support to managed teams
• Provide timely feedback to management regarding issue and data center related incident affecting the quality of service to the end users and customers

• University graduate in I.T. or related discipline
• With minimum 10+ years working experience in I.T. data center operation and 5 years in management level
• Experience on managing data center facilities, knowledge in data center design, facilities setup and maintenance
• Familiar with audit related both physical and logical security against industrial regulatory requirements
• DR data center setup, failover and drill process
• Experience in vendor management skills
• Proactive and self-motivated, able to deliver project and service on time
• Effective communication and liaison skills with positive thinking and service attitude