HK$10,000 Cash Payout Scheme

The Government will disburse HK$10,000 to eligible Hong Kong permanent residents under the Cash Payout Scheme which is now open for registration. Fubon Bank customers can register through Fubon e-banking Service or Fubon Mobile Banking Service to receive the payment faster. Furthermore, customers can also submit application through any Fubon Bank branches.

For details of the Cash Payout Scheme, please visit the website of the Scheme (www.cashpayout.gov.hk).

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(1) Online Registration

The registration procedures of the Cash Payout Scheme via Fubon e-banking service OR Fubon Mobile Banking Service are as follows:

After logon to Fubon Bank’s Digital Banking Services via the Bank’s website “www.fubonbank.com.hk” or mobile banking application “Fubon (Hong Kong)”, select “Cash Payout Scheme”;
Select a Fubon Bank savings or current bank account for receiving payment ^#;
Choose to use bank’s record as contact number or provide your SMS-enabled local mobile phone number for receiving notification(s);
Check the related option to agree and accept the “Declaration & undertaking of registrant”, then click “Next”;
Check and confirm the information, then click “Confirm”. Click “Amend” if you need to amend the related information;
A reference number will be generated after the registration is completed. Please note reference number and registration details for your records and future reference. If you are using the e-banking service, you may click “Print” or “Save” to keep the record.

^#Only applicable for local Hong Kong dollar sole-name Fubon Bank savings or current bank account(s) opened with Hong Kong Permanent Identity Card.

(2) Application Form

Form Download
Note:
Since built-in PDF viewer of some browsers (e.g. Google Chrome) may not be able to perform the validation check embedded in the fillable PDF form properly, please download the fillable PDF form to local drive, open and complete the form using Adobe Acrobat Reader. Please print the form and sign on it before submission. Completed and signed forms can be submitted by putting in the Cash Payout Scheme drop-box of the specified bank or posting to "GPO Box 182020, Hong Kong" (please state the name of the specified bank on the envelop).

Submit Application
- Customers can submit application through any Fubon Bank branches

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How can I find the eligibility details and related arrangement of Cash Payout Scheme?

For the eligibility and overall Cash Payout Scheme details and arrangement, please visit the official website of www.cashpayout.gov.hk or contact the HKSAR Government hotline: 18 2020

When can I register Cash Payout Scheme?

The registration period of Cash Payout Scheme is from 21 Jun 2020 to 31 Dec 2021.

When can I receive the payment after registering Cash Payout Scheme?

Register the Cash Payout Scheme through Fubon e-banking Service and/or Fubon Mobile Banking Service:
For successful registration within the first 10 days, payment will be deposited into the bank account specified by the registrants starting from 6 July. For registration submitted after the first 10 days, you will receive payment in approximately 1 week after successful registration.

You may also select to submit your registration form by post or through banks’ drop-boxes.
Registration will be opened by batches:

Year of Birth

Commencement date of Registration

Expected date of receiving payment

On or before year 1955

The 1st to 2nd week
(21 June 2020 to 4 July 2020)

From 15 July 2020

Year 1956 to 1970

The 3rd to 4th week
(5 July 2020 to 18 July 2020)

About 6 weeks upon the commencement date of registration

Year 1971 to 2002

The 5th to 6th week
(19 July 2020 to 1 August 2020)

About 8 weeks upon the commencement date of registration

If you are an eligible person who has not submitted paper form registration during the registration commencement period of the batch he/she belongs may still submit your registration form at any time on or before 31 December 2021. Payment will be made about two weeks after successful registration.
For the updates relating to the expected receiving payment date, please refer to the latest announcement issued by the HKSAR Government.

Will the Bank charge me for the registration of Cash Payout Scheme?

The Bank will not charge any service fee for the Cash Payout Scheme registration.

Which types of bank accounts can I use for receiving payment under Cash Payout Scheme?

We only accept local individual HKD saving or HKD current account for payment.

Can I use my joint name account for receiving payment?

No, we only accept local individual HKD saving or HKD current account for payment.

If I am a Hong Kong permanent resident, but my bank account in your bank was opened by using my passport, may this account be used for registration and receiving payment?

As banks will verify whether a registrant is the holder of a particular account based on his/her Hong Kong Permanent Identity Card (“HKPIC”) number, the Scheme only accepts local Hong Kong dollar bank accounts opened with a HKPIC for receiving payment. Therefore, you should bring your Original Permanent Hong Kong Identity Card and visit any of our branches for updating your identity record with us BEFORE submit of your registration.

What should I do if I would like to change the registered information (e.g. account for receiving payment, contact telephone number) after I have submitted my registration?

If you find that you have submitted incorrect information after registration, please contact our Integrated Customer Service Hotline at 2566 8181 to check the progress of your registration. Depending on the importance of the related information and the progress of the registration, our staff may ask you to resubmit a new registration and cancel the existing registration. To avoid confusion and delay, you should not submit a duplicate registration until the existing registration is cancelled.

Electronic Registration

Apart from paper form submission, is there any alternative channel for registration of Cash Payout Scheme?

You can also register the Cash Payout Scheme through Fubon e-banking Service and/or Fubon Mobile Banking Service.

Why I cannot find the “Cash Payout Scheme” section after logon Fubon e-banking?

The Cash Payout Scheme only allows registration from customer with a sole-name local HKD saving/current account. Therefore, “Cash Payout Scheme” section will not be displayed on joint account and corporate account customer after logon e-banking.

Why I cannot choose my foreign currency account and credit card account as the account for receiving payment in the Cash Payout Scheme through e-banking or Mobile Banking?

Since the Cash Payout Scheme only allows local Hong Kong dollar bank account to receive payment, you can only select your Fubon HKD saving/current account as the account for receiving payment. Fubon credit card account and foreign currency account will not be able to register.

If I have chosen to use the mobile phone number in the Bank’s record as the contact telephone number of the Cash Payout Scheme Registration and I changed my mobile phone number in the Bank’s record afterwards, will the SMS notifications related to this registration send to my new mobile phone number?

Yes. If you have chosen to use the mobile phone number as the contact telephone number in the Bank’s record, the Bank will use your latest mobile phone number in the Bank’s record for all the communications with you relating to this registration.

Paper Registration Form

Where do I obtain the registration form?

You may download the registration from the Scheme’s dedicated webpage, Hongkong Post’s website or our bank's website. Or you may obtain the form by visiting any of our branches; Home Affairs Enquiry Centres of the Home Affairs Department, District Social Welfare Offices of the Social Welfare Department, and Public Housing Estate Offices and Customer Service Centre of the Hong Kong Housing Authority.

Which channel can I submit the paper registration?

You should provide the required information on the form, including name, HKPIC number, local contact telephone number (preferably an SMS-enabled local mobile phone number), name of the bank and the bank account number for receiving payment, then sign and submit it through the following channels:

By post to GPO Box 182020, Hong Kong (please state the name of the bank specified for receiving payment on the envelope to facilitate processing; no postage stamp is required if posted in Hong Kong); or
Put in the drop-box at any of our branches.

Can I submit my registration form by fax or email?

Our Bank does not accept submission of registration forms by fax, or scanned copies of the forms by email.

If I don’t have local telephone number, can I provide an overseas or Mainland contact telephone number on the registration form?

You should provide a local contact telephone number (preferably an SMS-enabled local mobile phone number for receiving notifications from the bank concerned regarding the Scheme) on the registration form as far as possible. If you do not have a local contact telephone number, you may consider to provide a local contact telephone number of your relatives or friends, so as to facilitate communication with the HKSAR Government or the Bank concerned when necessary, such as receiving acknowledgements of registration and notifications of successful payment or unsuccessful registration. The HKSAR Government or the Bank concerned will contact you based on the information given on the forms or the contact details (e.g. email or postal address) kept by the bank when necessary if no local contact telephone number has been provided.

Can I affix a seal or my fingerprints on a paper form instead of signing it ?

There are no restriction on the format for signing the registration form, you may affix a seal or fingerprints as your signature on the form.

Remark: The above registration arrangement and payout timeline are provided by the Hong Kong Government. All arrangement and payout timeline are subject to the latest release by the Hong Kong Government.