Head Office
Head Office Fubon Bank Building, 38 Des Voeux Road Central, Hong Kong
Fubon Service Outlets
Fubon Service Outlets
- Branch
- Securities Services Centre
- SME Banking Services Centre
Credit Card Centre
Credit Card Centre
23/F, Fortress Tower, 250 King’s Road, North Point
Operations Centre
Operations Centre
9/F, Fortress Tower, 250 King’s Road, North Point
Principal Subsidiaries
Principal Subsidiaries
Please click here for more details.
Customer Inquiries
Customer Inquiries
| Tel: (852) 2566 8181 |
| Email: |
cs.inquiry.fbhk@fubon.com (This email is for general enquiry on product or services only. For enquiry about account or transaction details, please call our Customer Service Hotline.) |
Service Hotlines
Service Hotlines
| Fubon Bank Integrated Customer Service Hotline |
2566 8181 |
| • Credit Card Services |
Press "1" after language selection |
| • Personal Loan Services |
Press "2" after language selection |
| • Credit Card Cash Installment Services |
Press "4" > "1" after language selection |
| • Deposit & Other Banking Services |
Press "3" after language selection |
| • Credit Card Merchant Services |
Press "5" after language selection |
| • Mortgage Loan Services |
Press "6" after language selection |
|
| 24-hour Lost Card Service Hotline |
2512 1131 |
|
| Corporate & Commercial Banking Service Hotline |
2806 5086 |
|
| Fubon Bank Visa Infinite Customer Service Hotline |
2806 7200 |
|
| Financial Institutions Hotline |
2842 6361 |
|
| Ambassador Banking Designated Customer Service Hotline |
2806 7288 |
|
| Offshore Ambassador Banking Toll-Free Hotlines |
|
| • Taiwan |
0080-1-855-931 |
| • Mainland China – Northern China |
10800-852-1090 |
| • Mainland China – Southern, Eastern China |
10800-152-1090 |
|
| Cross-Boundary Banking Toll-Free Hotline |
4001-053-053 |
|
| Platinum Card Designated Hotline |
2806 7118 |
|
| Fubon Personal Loan Express Approval Hotline |
2806 5050 |
|
| Fubon Credit Card Express Cash Installment Hotline |
2806 7028 |
|
| Securities Services Hotline |
2842 7575 |
| • Taiwan (Toll Free Number) |
0080-1-856-279 |
|
Hotline for Authenticating the Identity of Callers Claiming to be Bank Representatives
Hotline for Authenticating the Identity of Callers Claiming to be Bank Representatives
Tel: (852) 2566 8181 (Press "8" after language selection)
Request for Fubon Bank Account Opening
Request for Fubon Bank Account Opening
Please click here for more details.
Media Inquiries
Media Inquiries Tel: (852) 2842 6085
Email:
corpcomm.fbhk@fubon.com
Analysts Inquiries
Analysts Inquiries Tel: (852) 2842 6092
Email:
fubonir.fbhk@fubon.com
Your Voices
Your Voices
You can voice out your opinions, lodge a complaint or send us your comments by phone, facsimile or email. Please click here for our accessible channels.
