Analyst / Technical Lead – Credit Care

• System Analysis & Design
• Analyze business requirements related to credit card application workflows
• Translate business needs into functional and technical specifications
• Design and document system interfaces, data flows, and integration points
• Technical Support & Troubleshooting
• Collaborate with vendors, card associations and internal teams
• Participate in system upgrades, enhancements, and new feature implementations
• Work with product owners, business analysts, and developers to align technical solutions with business goals
• Maintain up-to-date system documentation, including architecture diagrams and support guides

• Bachelor’s degree in Computer Science, Information Systems, or related field
• 7+ years of experience in banking industry
• Strong understanding of credit card application lifecycle and related technologies
• Experience with APIs, middleware, and integration platforms
• Familiarity with SQL, XML/JSON, and data mapping
• Knowledge of regulatory requirements (e.g., PCI-DSS, Visa/Mastercard compliance) is necessary

• Experience with platforms such as Cardlink, Asccend, Vision plus, or other card processing systems
• Agile/Scrum methodology experience
• Familiarity with tools like JIRA, Confluence
• Basic understanding of cloud platforms and DevOps practices