Select Debit Account and enter Reference Number (if applicable)
Enter contact person's name (have to be the Debit Account holder) and telephone number (please provide at least one contact number for our staff to confirm transaction details)
Select Collection Branch
Click "Submit" after verifying all date input. Click "Confirm" to process transaction, or "Reset" to cancel transaction. If you need to amend entered data, please click "Amend"
A reference number will be displayed on screen after the transaction is completed
All information must be entered in English
Please keep the reference number for future enquiry
Processing Hours: Service request submitted on Monday to Friday before 12 noon will be processed in the afternoon of the same business day Service request submitted on Monday to Friday at or after 12 noon, Saturday, Sunday or public holidays will be processed in the afternoon of the next business day