Q1. How secure is the Fubon e-banking Service?
|-||Key Encryption, Confidentiality and Data Integrity
Both public key cryptography and symmetric key technology are employed for authentication and for protecting your privacy.
|-||Strong 128-bit SSL Encryption
All data transmitted through Fubon e-banking Service and your browser are scrambled using 128-bit encryption, which provides the highest level of security among all available encryption methods.
|-||Personal Identification Number
This is your personal password that must be entered to access the Fubon e-banking Service.
When there is no activity for a period of time, the browser will be automatically terminated.
|-||Firewall and Physical Secure Environment
We are concerned that information arrived at the Fubon e-banking Service are processed with great care. Our systems are protected by firewalls which are a combination of industrial strength computer hardware and software that securely separate the Internet System from Fubon's internal computer systems. The Fubon e-banking Service is also physically located in an isolated area with restricted access.
Q2. How can I tell if my transaction details conducted on Fubon e-banking Service are encrypted?
If you are using IE, you will see a lock-and-key at the bottom right corner.
Q3. How do I know whether I am communicating with the official website of Fubon e-banking Service but not other parties?
|-||You should always enter the full URL of Fubon Bank website (www.fubonbank.com.hk) at the address bar of your browser to access Fubon e-banking Service.|
|-||You can verify that by viewing the Fubon e-banking's SSL certificate. You should see that the certificate is issued to Fubon Bank (Hong Kong) Limited (www.ebank.fubonbank.com.hk) and the signer of the certificate is Thawte (www.thawte.com) with a valid period.|
For those using Microsoft Internet Explorer, please follow the steps below to verify the certificate issued to Fubon e-banking Service.
If you find any discrepancies or have any enquiries, please stop accessing the service and contact us promptly.
Q4. Why do I need to review security tips from time to time?
Security tips are updated in a timely manner to ensure customers are well informed the e-Banking relevant security measures. Please check the Bank’s latest security tips.