Security
Q1. How secure is the Fubon Internet Banking Service?
- | Key Encryption, Confidentiality and Data Integrity Both public key cryptography and symmetric key technology are employed for authentication and for protecting your privacy. |
- | Strong 128-bit SSL Encryption All data transmitted through Fubon Internet Banking Service and your browser are scrambled using 128-bit encryption, which provides the highest level of security among all available encryption methods. |
- | Personal Identification Number This is your personal password that must be entered to access the Fubon Internet Banking Service. |
- | Automatic Time-out When there is no activity for a period of time, the browser will be automatically terminated. |
- | Firewall and Physical Secure Environment We are concerned that information arrived at the Fubon Internet Banking Service are processed with great care. Our systems are protected by firewalls which are a combination of industrial strength computer hardware and software that securely separate the Internet System from Fubon's internal computer systems. The Fubon Internet Banking Service is also physically located in an isolated area with restricted access. |
Q2. How can I tell if my transaction details conducted on Fubon Internet Banking Service are encrypted?
If you are using IE, you will see a lock-and-key at the bottom right corner.
Q3. How do I know whether I am communicating with the official website of Fubon Internet Banking Service but not other parties?
- | You should always enter the full URL of Fubon Bank website (www.fubonbank.com.hk) at the address bar of your browser to access Fubon Internet Banking Service. |
- | You can verify that by viewing the Fubon Internet Banking's SSL certificate. You should see that the certificate is issued to Fubon Bank (Hong Kong) Limited (www.ebank.fubonbank.com.hk) and the signer of the certificate is Thawte (www.thawte.com) with a valid period. |
For those using Microsoft Internet Explorer, please follow the steps below to verify the certificate issued to Fubon Internet Banking Service.
If you find any discrepancies or have any enquiries, please stop accessing the service and contact us promptly.
Q4. Why do I need to review security tips from time to time?
Security tips are updated in a timely manner to ensure customers are well informed the Internet Banking relevant security measures. Please check the Bank’s latest security tips.
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