Q1. Why is there no response and got “Loading” screen after pressing the “Internet Banking Online Registration” or “Fubon Internet Banking Login” button?
Please check whether your computer has installed JRE to access to Fubon Internet Banking Service:
Q2. Why is there no response after pressing the “Submit” button on the Login page?
Q3. Why is there no response when I select an account in Balance Enquiry?
If you have just performed an enquiry on an account, consecutive enquiries on the same account will give you the same results.
Q4. What should I do if my computer shut down / I close my browser accidentally when the system is processing a transaction?
You should go back to the Fubon Internet Banking Service afterwards and click on the "Internet Banking Transaction Enquiry" to check the status of your previous transaction.