Fubon e-banking Service Overview

Fubon e-banking Service Overview

Convenience at your side

Fubon e-banking Service offering you your own e-branch. Our e-banking Service gives you complete control of your finances anytime, anywhere. Just sit back, relax and conduct your day-to-day banking transactions in front of your personal computer.


Comprehensive Service    Manage at Ease

Fubon e-banking Service offers ease of use and access to your finances. You can manage your finances 24 hours a day, 7 days a week. We designed this web site to introduce customers to many of the convenient services and features that suit your needs. With FAQs, technical support and customer service, you'll find all the information you need.

Online Registration

1. By Online Registration

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If you have Fubon ATM/Phone Banking/Credit Card account, quickly enjoy our Fubon e-banking Service by 3 easy steps of online registration. Register now

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If you would like to know more about the online registration procedure, please view demo

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If you use credit card account for online registration, please apply it during Mon-Fri 8:00am to 8:30pm or Sat 8:00am to 4:00pm


2. At Branch

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Simply stop by any Fubon Bank branch today to register for Fubon e-banking Service and enjoy our round-the-clock services at fingertips


Minimum System Requirements for using Fubon e-banking Service

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PC (Processor): Pentium 500MHz or higher

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Modem: 56kbps or 10Mbps broadband Internet access or faster

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RAM: 128MB or above

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Monitor: VGA

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Operating System:
Windows 10 or higher

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Browser:
Internet Explorer 11 or higher with JavaScript, 128-bit SSL, Cookies and Cascade Style Sheet-enabled

Account Enquiry

Account Balance and Transaction Enquiry

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View the latest corresponding account balance(s) and available account balance(s) of your registered Fubon account(s) (including Current Account(s), Savings Account(s), Time Deposit Account(s) and Credit Card Account(s))

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View your latest savings/current and credit card account with transaction history up to last calendar date

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View all online transaction records made for the past 7 business days

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View your investment products

Investment Portfolio Summary

Investment Account Balance and Transaction Enquiry

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View the latest portfolio position of your registered Fubon investment accounts
(applicable to unit trust, bonds/ELIs/CDs/SNs, equities and structured deposits)

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View your latest investment accounts with transaction history up to last two months
(applicable to unit trust and bonds/ELIs/CDs/SNs)

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View the dividend received and payment date of your investment accounts
(applicable to unit trust)

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View the pending transaction of your investment accounts
(applicable to bonds/ELIs/CDs/SNs)

Fund Transfer

Fund Transfer at your Convenience

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To cater for different financial needs, you can flexibly transfer funds from Fubon bank account to any other self-name or third party account at Fubon Bank or other banks in Hong Kong either by Electronic Clearing or CHATS Services

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If you want to transfer fund to any non-registered accounts within Fubon Bank or with other banks in Hong Kong, Two-factor Authentication Service* is required for verification in order to protect your interest in performing such designated online transactions

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Transfer from your Fubon Credit Card to Fubon bank account#



*Two-factor Authentication Service includes One Time Password (OTP) Service and Mobile Security Key Service.
#For transfer of the available credit limit of Fubon Bank credit card to Fubon Bank account, an interest and handling fee will be charged based on the Cash Advance Finance Charge and Cash Advance Fee. Such interest will be charged from the date of transfer until the date of actual full repayment. For details, please refer to Fubon credit card list of service charges.

Foreign Currency

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To cater for different financial needs, you can perform currency exchange between self-named accounts at Fubon Bank

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Exchange Rates Enquiry

Fubon Faster Payment System (“FPS”)

Fubon Faster Payment System (“FPS”) Service is a real-time fund transfer platform provides you with a convenient and secure payment experience at your fingertips. For more details, please refer to Fubon Faster Payment System Service Overview

eBill Payment Service

Prompt eBill Payment Service

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You can promptly pay bills to nearly 700 merchants, including public utilities, government departments, charity organizations etc, by simply transferring fund from Fubon bank or credit card accounts without any handling charge&

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eBill Payment - Merchant List

Two-factor Authentication Service* is not required for ebill payment to the following Merchant Categories
- Education - Post-secondary or Specialised - Government or Statutory Organisation
- Education - Primary or Secondary Education - Public Utility

Two-factor Authentication Service* is required for ebill payment to the following Merchant Categories
- Banking and Credit Card Services - Others - Medical Services
- Catering Services - Others - Pay Television
- Credit Services - Others - Petroleum Product
- Others - Others - Professional Institution
- Others - Alumni or Parents & Teacher Association - Others - Property Agency
- Others - Charity Organisation - Others - Property Management
- Others - Driving School - Others - Retail – Computers
- Others - Elderly Care Services - Others - Retail – Electrical Appliances
- Others - Financial Information Services - Others - Retail – Healthcare or Medical Supplies
- Others - Financial or Legal Consultancy - Others - Storage
- Others - Fitness Center - Others - Telecommunication Services
- Others - Insurance or Pension Services - Others - Transportation Services
- Others - IT or Business Services - Others - Travel Agency
- Others - Kindergarten - Printing Services
- Others - Learning or Training - Securities Broker

*Two-factor Authentication Service includes One Time Password (OTP) Service and Mobile Security Key Service.To apply for "One Time Password SMS Service", please return the completed form to any Fubon branch in person.
Note: If customer has not used "One Time Password" in e-bill payment for one year, customer is required to re-apply for it.

&For payments made by Fubon Bank Credit Card to the bills of merchant in the categories of "Banking and Credit Card Services", "Credit Services" and "Securities Broker", the Bank shall deduct a handling fee of 1% on each transaction amount from customers' relevant credit card account.

Remittance Service

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Fund transfer to registered accounts at other banks, including local/overseas self-name and third party account

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Place scheduled transfer instruction 30 calendar days in advance with a maximum daily remittance limit as high as HK$1,500,000

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"Hong Kong Taiwan Express Remittance"
Remittance (in HKD and USD) can be made in 2 hours from Fubon (Hong Kong)* account to any account with Taipei Fubon Bank
("TPFB")**. The daily limit can be as high as HK$1,500,000 or equivalent. If customers hold a TPFB account, they can transfer money from their TPFB to any Hong Kong Fubon Bank account via the Internet Banking of TPFB. The fund transfer can be completed in 2 hours

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"Hong Kong China Express Remittance"
Remittance (in USD) can be made in 3 hours from Fubon (Hong Kong) account to any account with Xiamen Bank. The daily limit can be as high as HK$1,500,000 or equivalent


* Fubon Bank (Hong Kong) Limited

** Taipei Fubon Commercial Bank Co., Ltd.

Internet Stock Trading

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With Fubon e-banking User ID and PIN to sign-on, you can enjoy the convenience of accessing both Fubon e-banking Service and Internet Stock Trading Service (IST)

Credit Card

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View credit card outstanding balance, next payment due date, entitled credit card bonus point and more online

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View latest credit card monthly statement with new transaction made

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Settle your Fubon Credit Card outstanding bill via our fund transfer service

Time Deposit

- Placement
- Change maturity instruction
- Balance enquiry

e-Statement Service

- View your Consolidated Statement
- View your Investment Monthly Statement / Equities Consolidated Daily Statement
- View your Credit Card Statement

Rate Enquiry

- Time Deposit Interest Rate Enquiry
- Foreign Exchange Rate Enquiry

Customer Services

- Order Cheque Book/Cashier’s Order/Demand Draft

- Change PIN

- Send message to Bank

- Change Transaction Limit


Transaction Type Maximum Daily Limit (HK$)
Personal / Joint Account Corporate Account
Maximum daily transaction limit $1,500,000 $1,500,000
Fund Transfer
To self-name Fubon Bank account No limit No limit
To non-registered third party Fubon Bank account $50,000 Not Applicable
To non-registered third party other local bank account $50,000 Not Applicable
To registered account (including third party Fubon Bank account, other local bank account and overseas account) $1,500,000 $1,500,000
Bill Payment
General merchants $200,000 $200,000
- "Banking and Credit Card Services" $100,000 Not Applicable
- "Credit Services" $100,000 Not Applicable
- "Securities Broker" $100,000 Not Applicable
- "Catering Services" $100,000 Not Applicable
- "Printing Services" $100,000 Not Applicable
- "Others" $100,000 Not Applicable

Terms and Conditions

1.
The handling charge will be calculated based on the currency of debit account which the customers chosen.
2.
Fubon Bank reserves the final right to amend the above terms and conditions without further notices. In case of dispute, the decision of the Bank shall be final and conclusive.
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