You must enable the "JavaScript", "Cookies" and SSL in your browser. Enable "JavaScript" for Latest version of Microsoft Edge and Chrome users:

1. Select "Internet Options" under the "Tools" menu
2. Select "Security" tab
3. Click on “Custom Level”
4. Under "Active scripting" and "Script of Java applets", click "Enable" check box to enable "Java applets" and "JavaScript"
5. Click on "Medium"
6. lick on "OK"

Enable "Cookies" for Latest version of Microsoft Edge and Chrome users:

1. Select "Internet Options" under the "Tools" menu
2. Click on the "Security" tab
3. Click on "Custom Level"
4. Choose "Enable" under Cookies
5. Click on "OK"

Enable SSL for Latest version of Microsoft Edge and Chrome users:

1. Select "Internet Options" under "Tools" menu
2. Click on the "Advanced" tab
3. Choose “Security” and enable TLS 1.0
4. Click on "OK"

For Latest version of Microsoft Edge and Chrome

1. Select "Internet Options" under the "Tools" menu
2. Click on the “Delete” button under "General" tab
3. Choose "Temporary Internet Files" and click “Delete” button
4. Click on "OK"

No encoding configuration is required for English application; and also Chinese application if you are using Chinese operating system and Chinese browser. For entering information, only English is available. You may try the following procedures if you have problems to view the screens in Chinese in the Fubon Internet Banking Service:

For Chinese application (Latest version of Microsoft Edge and Chrome):

1. Select "Encoding" from the "View" menu
2. Select "Chinese Traditional (Big5)" etc.