"Fubon Business Online" Service is an online banking services offered by Fubon Bank (Hong Kong) Limited. You can perform most of the banking transactions in your personal computer over the Internet 24-hour a day and seven days a week around the year. Transaction’s instructions submitted outside banking or specific processing hours will be processed on the next business day.

"Fubon Business Online" Service provides a number of functions for banking services including:

• Account Balance and Transaction History Enquiry
• Online Transaction Enquiry
• Time Deposit Rate Enquiry
• Foreign Exchange Rate Enquiry
• Inward and Outward Remittance Enquiry
• Local Bank Fund Transfer including Faster Payment System Service
• Foreign Exchange
• Remittance to Other Overseas Bank Account
• Bill Payment
• Time Deposit Placement and Enquiry
• Payroll and Transaction Enquiry
• Trade Finance Application
• Electronic Statement Service
• Transaction Limit Setting
• Approval Setting
• User Authorization
• Notification and Reminder Alert, include Transaction Notification, Fail Transaction Notification, Approval Notification and Transaction Reminder Alert

More functions and services will be provided in future.

Complete the "Fubon Business Online" Service Application Form with signature and return it to our Bank’s staff. The Bank’s staff may contact the applicant if verification is required.

Our "Fubon Business Online" Service is provided to customers for free. However, certain transactions such as remittance and fund transfer via CHATS, etc are subject to payment of handling fee. For details, please refer to the Bank’s Service Charges table.

This service makes it easier for you to perform your banking transactions without queuing at the bank counter or without approaching any physical ATM. It's convenient and time-saving, available 24 hours a day and seven days a week.

The following system requirements are recommended:

Specifications (minimum requirements):

You can use "Fubon Business Online" Service in any computer or laptop that suits the proper system requirements and has Internet access.

You are strongly recommended NOT to perform any banking transactions in an area where Internet service is available to the public. It is very difficult for you to ensure if these personal computers are free of any hacker programs or viruses which can capture or destroy your personal account information.

You will be able to check the information of all the following self-name accounts:

• Current Account
• Time Deposit Account
• magi©money manager
• Statement Savings Account

You may obtain the information by clicking on the "Terms of Service" button under "Fubon Business Online" Service Main Page. "Terms & Conditions" booklet can be downloaded from the website.

Just login again and click into the "Fund Transfer Enquiry" and to repeat the transaction, if required.

English and Chinese are available in "Fubon Business Online" environment.

Yes, "Fubon Business Online" Service can be accessed overseas without any restriction.

You can re-apply for the Corporate Administrator ID or Password either:

• Complete the Regeneration of Corporate Administrator ID / Password Application Form with signature and return it to our bank staff. The Bank staff may contact the applicant if any verification is required; or
• Call our Customer Service Hotline at 2806 5062 during office hours^.
  ^Office Hours: Mon to Fri: 9am to 7pm; Sat: 9am to 1pm (Except Public Holidays).

To report "Fubon Business Online" Service security related problem or make a complaint, you can either:

• Call our Customer Service Hotline at 2806 5062 during office hours^; or
• Contact our Bank’s staff
  ^Office Hours: Mon to Fri:9am to 7pm; Sat: 9am to 1pm (Except Public Holidays).

You should immediately report that your Password or device has been compromised, lost or stolen, or unauthorized transactions to our Bank at once by calling our 24-hour Service Hotline 2104 3362 or our Customer Service Hotline at 2806 5062 to immediately terminate your "Fubon Business Online" Service. You may be held liable for all losses if you have failed to follow our security guidelines.

When there is no browser activity for 10 minutes, the system will be automatically terminated to protect against unauthorized access.

You can modify the transaction limit or other item by either:

• Call our Customer Service Hotline at 2806 5062 during office hours^; or
• Complete the "Fubon Business Online" services application form and contact our Bank staff
  ^Office Hours: Mon to Fri: 9am to 7pm; Sat: 9am to 1pm (Except Public Holidays).

• You should always enter the full URL of Fubon Bank website (https://www.fubonbank.com.hk) at the address bar of your browser to access the Fubon Business Online Service.
• You can verify that by viewing the Fubon Business Online's SSL certificate. You should see that the certificate is issued to Fubon Bank (Hong Kong) Limited (www.fbo.fubonbank.com.hk) and the valid signer of the certificate with a valid period.

• Key Encryption, Confidentiality and Data Integrity
  Public key infrastructure are employed for authentication and for protecting your privacy.
• 128-bit or above Transport Layer Security (TLS) Encryption Technology
  All data transmitted through the Fubon Business Online Service and your browser are scrambled using 128-bit or above, which provides the highest level of security among all available encryption methods.
• Personal Identification Number
  This is your personal password that must be entered to access the Fubon Business Online Service.
• Automatic Time-out
  When there is no activity for a period of time, the login session will be automatically terminated.
• Firewall and Physical Secure Environment
  We are concerned that information arrived at the Fubon Business Online Service are processed with great care. Our systems are protected by firewalls which are a combination of industrial strength computer hardware and software that securely separate the Internet System from Fubon's internal computer systems. The Fubon Business Online Service is also physically located in an isolated area with restricted access.