Activate Mobile Security Key

Activate Mobile Security Key

Step 1: Logon to Fubon Mobile Banking Service.


Step 2: Press the security key icon on top left corner or select “Mobile Security Key” from the side menu.



Step 3: Select an authentication option. Authentication option will be used to logon Fubon Mobile Banking Service and perform designated online high-risk transactions* authentication on Mobile Banking Service and e-banking Service platforms.


Step 4: Input OTP.


Step 5: Call our Customer Service Hotline at 2806 5090 to verify your identity, acquire and input the Activation Code for this registration.


Step 6: Set up your biometric credential for verification and enable the biometric logon function.


Step 7: Create your own 6-digit Security Key PIN as an authentication.


Step 8: Mobile Security Key Service is activated successfully.

^*For details of designated online high-risk transactions, please visit “One Time Password Service” on the Bank’s website.

Deactivate Mobile Security Key

Deactivate Mobile Security Key

Step 1: Press the security key icon on top left corner or select “Mobile Security Key” from the side menu.



Step 2: Press “Deactivate Mobile Security Key” to deactivate the service.


Step 3: Mobile Security Key is deactivated successfully.

How to authenticate designated online high-risk transactions* via Fubon Mobile Banking Service (“Mobile Banking”)?

How to authenticate designated online high-risk transactions* via Fubon Mobile Banking Service (“Mobile Banking”)?
Step 1: Logon to Mobile Banking with biometric credentials.
^* If logon to Mobile Banking with User ID and Mobile Banking PIN, you will not be able to perform designated online high-risk transactions.


Step 2: Perform a designated online high-risk transaction through Mobile Banking (e.g. fund transfer to non-registered third-party account) select Fund Transfer and input information required.


Step 3: Confirm the transaction details.


Step 4: Input the 6-digit Security Key PIN to authenticate the transaction.


Step 5: Instruction has been completed.

How to authenticate designated online high-risk transactions* via Fubon e-banking Service(“e-banking”)?

How to authenticate designated online high-risk transactions* via Fubon e-banking Service(“e-banking”)?
Example: Add/Change E-mail Address

Step 1:
- Click “Add/Change E-mail Address” on the side menu;
- Input your e-mail address;
- Read and agree the terms and conditions;
- Then click “Submit”


Step 2: After your confirmation on transaction details, click on the “Mobile Security Key” icon on homepage of Fubon Mobile Banking App to start the authentication.



Step 3: Re-confirm the transaction details on your mobile device, then click “Confirm”.


Step 4: Input the 6-digit Security Key PIN to authenticate.


Step 5: Authentication Completed.


Step 6: Instruction successfully completed message will be displayed on e-banking page

^*For details of designated online high-risk transactions, please visit “One Time Password Service” on the Bank’s website.